This Privacy Policy explains how NRG CHARGE (“NRG”, “we”, “our” or “us”) collects, uses, and protects your personal information when you interact with us.

Our Details

Company: NRG Charge
Email: sales@nrgcharge.co.uk
Address: Suite Ra01 195-197 Wood Street, London, England, E17 3NU

By using our services, website, or contacting us, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect and process the following types of personal data:

• Contact information (name, email address, phone number, address)
• Account details if you create an account with us
• Payment and transaction details
• Technical information (IP address, browser type, operating system, usage data)
• Communications with us (emails, messages, customer service enquiries)

How We Use Your Information

We use your information for the following purposes:

• To process and deliver orders
• To provide customer support and respond to enquiries
• To improve our products and services
• To send you important updates about your order or account
• To comply with legal and regulatory requirements
• For marketing purposes (only if you have consented)

Sharing Your Information

We do not sell your personal data. We may share your information with:

• Service providers (e.g. payment processors, delivery partners)
• Professional advisers (e.g. accountants, lawyers)
• Authorities if required by law
• Business partners where necessary to provide our services

Data Retention

We retain your information only for as long as necessary to fulfil the purposes outlined above, or as required by law.

Your Rights

Under data protection law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your data where applicable
• Object to processing of your personal data
• Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at sales@nrgcharge.co.uk.

Security

We take appropriate technical and organisational measures to protect your personal information from loss, misuse, or unauthorised access.

Cookies

Our website may use cookies to improve user experience, track usage, and provide tailored content. You can control or disable cookies through your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and where appropriate, we will notify you by email.

Contact Information

If you have any questions about our privacy policy, please contact us at:

020 3051 9056
sales@nrgcharge.co.uk
Suite Ra01 195-197 Wood Street, London, England, E17 3NU